juan36 Terms and Conditions — What You Agree to When You Play

You must be at least 21 years old to register and use the juan36 platform. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from the Philippines. Only one account per person is permitted — duplicate accounts may be suspended without prior notice. You are responsible for keeping your login credentials secure and must not share your account with anyone else. All information provided during registration must be accurate and up to date. juan36 reserves the right to request identity verification at any time to confirm eligibility. If any information is found to be false or misleading, your account may be restricted or permanently closed.

All transactions on the juan36 platform are conducted in Philippine pesos (PHP). Deposits are processed through supported local payment methods including GCash and local bank transfers. Funds deposited into your wallet are intended solely for gaming activity on the platform and may not be transferred to other users. Withdrawal requests are subject to identity verification and must be made to a payment method registered in your own name. Processing times may vary depending on the payment method used. juan36 does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges.Any attempt to exploit payment processes, initiate fraudulent chargebacks, or manipulate wallet balances will result in immediate account suspension and forfeiture of funds.

The juan36 platform is provided for personal entertainment purposes only. You agree to use the platform in good faith and in accordance with all applicable Philippine laws and regulations. The use of automated tools, bots, scripts, or any software designed to gain an unfair advantage is strictly prohibited and will result in permanent account closure. All game outcomes on the platform are determined by certified random number generation systems, and any attempt to interfere with or manipulate these systems is a serious violation of these terms. Players must not engage in collusion, match-fixing, or any coordinated activity intended to defraud the platform or other users. juan36 monitors gameplay activity and reserves the right to void bets or withhold winnings where suspicious activity is detected. Continued use of the platform constitutes your ongoing acceptance of these fair play obligations.

From time to time, juan36 may offer promotions, bonuses, or special incentives to registered players. Each promotion is subject to its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates, which will be clearly communicated at the time the offer is made. Bonuses are credited to your account for use on the platform and cannot be withdrawn as cash until all applicable wagering conditions have been met. juan36 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Attempting to abuse promotional offers — including creating multiple accounts to claim the same bonus — will result in the cancellation of the bonus and may lead to account suspension. Players are encouraged to review the specific conditions of each promotion before participating to avoid any misunderstanding.

juan36 is committed to promoting responsible gaming practices among all players in the Philippines. We strongly encourage you to set personal deposit limits, session time limits, and loss limits to help manage your gaming activity. If you feel that your gaming habits are becoming difficult to control, we urge you to make use of the self-exclusion tools available through your account settings. Detailed guidance on responsible gaming, including links to support resources available in the Philippines, can be found on our Responsible Gaming page. Gaming should always be treated as a form of entertainment, not as a source of income or a way to recover financial losses. Players who are experiencing financial hardship are advised not to use the platform until their situation has stabilised. juan36 reserves the right to impose account restrictions on players who show signs of problematic gaming behaviour, in line with our duty of care obligations.

By registering on the juan36 platform, you consent to the collection and processing of your personal data in accordance with our Privacy Policy. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable Philippine regulations. Your personal data will never be sold to third parties and will only be shared with service providers who assist in the operation of the platform, under strict confidentiality agreements. juan36 uses industry-standard security measures to protect your data from unauthorised access, loss, or misuse. You have the right to request access to the personal data we hold about you and to request corrections where necessary. For full details on how your data is handled, please refer to our Privacy Policy, which forms part of these terms and conditions.

juan36 provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. While we make every reasonable effort to maintain platform stability and security, we cannot be held liable for losses arising from technical outages, connectivity issues, or circumstances beyond our reasonable control. The platform is not responsible for any indirect, incidental, or consequential losses that may result from your use of or inability to access the platform. All gaming activity is undertaken at your own risk, and you acknowledge that the outcome of games involves an element of chance. Nothing in these terms limits our liability for fraud, gross negligence, or any other matter where liability cannot be excluded under Philippine law. If you have a dispute regarding a transaction or game outcome, you must contact our support team within 30 days of the relevant event. juan36 will investigate all disputes fairly and in accordance with our internal complaints procedure.

juan36 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to review these terms periodically to stay informed of any updates. Continued use of the platform after changes have been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account. We will make reasonable efforts to notify registered players of significant changes through in-platform notifications or email where appropriate. These terms are governed by the laws of the Philippines, and any disputes shall be subject to the jurisdiction of the appropriate Philippine courts.